The COVID-19 pandemic has had a far-reaching impact on global economies, government policies, and communities worldwide. The Credit Union Securitization Team at Concentra felt the impact as well. Our team was following new economic stimulus measures and changes to rules in our program, while processing nearly double the volume of the previous year.
Concentra has become aware of "spoof" calls that appear to come from us but are, in fact, from fraudulent telemarketers. The fraudsters will try to gain your trust, then ask for your personal information, such as your account number, SIN, username and password.
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